Email Settings - IMAP

If you already have an existing IMAP account with us, you may need to delete the account and re-add it. So this would be a really good time to do an archive first!

If you are an Apple user (Mac /iphone/ipad) and have trouble we can send a QR code that will help - just ask. But Apple device setup usually works these days.

Unfortunately the "autodiscover" email setting for Outlook etc does not always work - you will need to REPAIR and tweak the server names with a manual configuration.

There is also a "gotcha" on latest Outlook App on Windows phones (and maybe Android). The SMTP port comes before STARTLS option. If you enter the Port then click StartTLS, Outlook has a bug where it changes the port to what it guesses is right, not what you asked for, and it guesses wrong. SO click STARTLS first and then enter the correct Port of 587. 

repair

Then set the servers like this:

INCOMING MAIL: 

  • Server: caracal.mythic-beasts.com    
  • PORT is 993. 
  • Security Needs to be set to Auto, or TLS (sometimes named SSL) setting.

OUTGOING (SMTP) MAIL: 

  • Server: smtp-auth.mythic-beasts.com  
  • PORT is 587 
  • Needs to be set to Auto, or STARTTLS (or if not present, use SSL/TLS setting).

This will quite possibly fail to work first time. Outlook thinks it knows best, but it really does not.
So just go back to to the top, "Repair" again, and set server things up again, and it probably will accept these settings properly the second time! (Ask Microsoft why this is, not us!)

Please shout if you have any issues. We can get onto Zoom screen share and do this for you if necessary.

WEBMAIL

Your email can be read online using a web browser here:

https://webmail.vcsnet.co.uk

Parish Council email login

Just enter your full email address and password, and you can use your own browser (like Chrom or Edge) to savee login and bookmark the page.

 

Password change:

You can change your password here: https://www.mythic-beasts.com/customer/mbox-passwd

How to Archive mail:

You may need to ask your IT support person for help.  Examples or tutorials are here:

https://support.microsoft.com/en-gb/office/archive-items-manually-ecf54f...

https://unr.teamdynamix.com/TDClient/2684/Portal/KB/ArticleDet?ID=117065

https://www.lifewire.com/how-to-archive-emails-in-outlook-4690009